Refund Policy

Packaging and Returns

All of our items are beautifully wrapped in premium tissue paper and sent to your nominated address. Before you check out, add a gift box and luxe foil card with a personalised message to complete your gift. Choose from over 10 designs of foil cards to suit your occasion. The cards come with an envelope and is sent within the gift box with your personalised pyjama purchase. The gift boxing options can be found here.

Please read our exchange and refund policy carefully before making your purchase. If you have any queries please do not hesitate to contact us. We do not accept exchange or refund on personalised garments so please select carefully. Should an item have a manufacturing fault, we will offer a full refund or exchange. Please contact us within 24 hours with pictures of the manufacturing fault and send the item back to us within 14 days of being received.